The effective date is: 24/10/2024

Sales Policy

Thank you for shopping with us! Our Sales Policy outlines the terms and conditions that govern your purchase experience. Please read this policy carefully to understand our practices and procedures regarding sales.

1. Product Availability:
We strive to maintain accurate inventory levels and product availability on our website. However, circumstances may arise where certain items may be out of stock or discontinued. In such cases, we will notify you promptly and provide options, including waiting for restock or selecting alternative products.

2. Pricing Information:
All prices displayed on our website are in USD and are subject to change without notice. We make every effort to ensure pricing accuracy; however, errors may occur. If a product is incorrectly priced, we reserve the right to cancel the order and provide a full refund if payment has already been processed.

3. Order Confirmation:
After placing your order, you will receive an email confirmation that includes your order number, details of the purchased items, and shipping information. Please keep this confirmation for your records.

4. Payment Methods:
We accept various payment methods, including major credit and debit cards, PayPal, and other secure payment options. All transactions are processed through secure gateways to ensure your financial information is protected.

5. Shipping and Handling:
Shipping costs will be calculated at checkout based on your selected shipping method and delivery address. We aim to process and ship orders within the estimated timeframe; however, delivery times may vary due to factors beyond our control. We are not responsible for delays caused by shipping carriers.

6. Cancellations and Modifications:
If you wish to cancel or modify your order, please contact our customer service team as soon as possible. Once an order has been processed or shipped, we may be unable to accommodate changes.

7. Returns and Refunds:
We want you to be satisfied with your purchase. For information on returns and refunds, please refer to our Refund and Returns Policy. Items must be returned in their original condition and packaging within the specified time frame to qualify for a refund or exchange.

8. Customer Service:
Our customer service team is available to assist you with any questions or concerns regarding your order. We are committed to providing timely and helpful support to ensure your satisfaction.

9. Promotions and Discounts:
Any promotions or discounts will be clearly indicated on our website. Terms and conditions may apply to each promotion, and we reserve the right to modify or end promotions at any time.

10. Changes to the Sales Policy:
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically for updates.

Thank you for choosing us for your shopping needs! Your satisfaction is our priority, and we appreciate your business. If you have any questions about this Sales Policy, please feel free to contact our customer service team.